FAQ’s:

Q:      What is data recovery?
Ans:  Data recovery is basically a technique to retrieve the lost data irrespective of the cause of data loss and type of media from which data is lost.

Q:      What is the procedure to ship spoiled media to data recovery labs?
Ans:  Damaged media should be properly packed in some protective containers to avoid further damages.

Q:      What is meant by your “No data, no charge” statement?
Ans:  This statement indicates that we will not charge you until we recover your data back in to its original form.

Q:      What are the tips for virus recovery?
Ans:  You have to perform certain steps:
       1. Backup on regular basis
       2. Use firewall programs
       3. Install updated anti-virus program
       4. Scan hard drive on regular basis
       5. Be Careful while opening an unknown e-mail

Q:      How can I contact you for any data loss problem?
Ans:  You can contact us 24 hours a day and 7 days a week.

Q:      What is data recovery process?
Ans:  Our data recovery consists of two steps: the first step involves the diagnosis and evaluation of the failure and the second steps deals with the actual data recovery using windows data recovery software.

Q:      How much time is required for the recovery process?
Ans:  It depends upon the condition of the damage. But our experience says that whatever the catastrophic situation is, we bring you the 100 % results.

Q:      How will l come to know that data is recovered?
Ans:  After data recovery is complete, we will send you Email or call you to inform about the status of the data.

Q:      What to do with Laptop drive from which data is lost?
Ans:  There can be two possibilities incase of data loss from a Laptop hard drive. Either you can take the hard drive out and can ship the drive to our lab or you can bring the Laptop to our data recovery lab.